Home Helpers Receives “Best of Home Care” Award 2012
(Cincinnati – March 21, 2012) – Home Helpers today announced that it has been recognized with Home Care Pulse’s “Best of Home Care” distinction. Awarded to the top 25% of agencies in client and employee satisfaction scores from Home Care Pulse, Home Helpers is once again ranked among a select few of the best agencies in the country.
“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse.
Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the private duty home care space that demonstrated a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.
“After being awarded Best of Home Care 2011 and again in 2012, Home Helpers is setting the bar for quality non-medical home care in Cincinnati and Northern Kentucky. We are proud that this award comes as we rank in the top echelon in all 12 of Home Care Pulse categories based on feedback from our customers. This achievement is something that only 16 other home care agencies in the country can say,” stated Kristin Worthington, co-owner of the Home Helpers Greater Cincinnati/Northern Kentucky branch.
The selection process for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services to name a few. “We want to congratulate Home Helpers for winning the “Best of Home Care” award and commend their commitment to placing high priority on client and employee satisfaction,” concluded Marcum.
To find out more about the “Best of Home Care” award or Home Care Pulse, please visit http://www.bestofhomecare.com. About Home Care Pulse Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry. Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit http://www.homecarepulse.com for more information.
About Home Helpers Home Helpers is the premier private pay non-medical home care company in Greater Cincinnati and Northern Kentucky. Home Helpers was founded in 2004 and has since served hundreds of clients by providing light housekeeping, companionship, personal care, meal preparation and many more services to seniors wishing to live in their home for as long as possible. For more information, visit our web-site at www.cincinnatinewporthomecare.com.